Special Features

Achmad Royhan, VP of Information Technology at Citilink Indonesia led his team to embrace data to drive new revenue streams for the company, in its bid to become the country's leading low-cost airline.

The researchers show that mentoring helps less experienced employees to adapt to the organisation and cope with work-related stress. High quality mentoring, note the researchers, may be an “effective human resource strategy” for tackling various job-related issues in the hotel sector.

A new Amadeus paper examines how harnessing the power of data and analytics could create new opportunities to develop innovative products, services, and processes.

The Adelaide Festival Centre has contributed for years to the brand image of South Australia (SA) as “The Festival State” by transforming Adelaide into an eventful city.

The researchers suggest that understanding these factors, and related factors that are less affected by increases in the number of trips to Hong Kong, “will help destination marketing organisations and retailers formulate strategies that will suit the needs of mainland Chinese tourists and encourage them to shop more often in Hong Kong and to spend more”.

As a way of developing a more “holistic understanding” of how smartphones have influenced tourism, the researchers conducted in-depth interviews with 24 US tourists to obtain “rich descriptions of how people actually use their smartphones for travel”.

ATEC Managing Director, Peter Shelley said that the Free Independent Traveller (FIT) is extremely important to the export tourism industry as they are higher yielding and more mobile, exploring the regions and really getting to know what Australia has to offer.

How hotels respond to the reviews is vital. Whether the review is positive or negative hotels need to respond appropriately and quickly as 68% say they would choose a hotel with management responses over a competitor without.

53% of female solo travellers are between 18 to 35 years old, showing a trend that millennials are amongst the most interested in travelling abroad independently.

In the first week following the attacks, the economic harm was already being felt. Synhorcat, the Paris union representing hotels and restaurants, reported a 44 percent drop in restaurant business while hotels reported an even more dramatic decline of 57 percent.