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MRSS India wins multi-year ACI-ASQ survey at 20 airports across India

Author: Tatiana Rokou / Date: Wed, 04/11/2018 - 14:07
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Ahmedabad Airport
Ahmedabad Airport

The 20 airports are as follows: Ahmedabad, Chennai, Kolkata, Goa, Jaipur, Amritsar, Srinagar, Lucknow, Pune, Indore, Guwahati, Bagdogra, Patna, Calicut, Coimbatore, Mangalore, Bhubaneswar, Varanasi, Trivandrum and Vizag.

NEW DELHI - Airport Authority of India (AAI) in its continuing efforts to provide world class infrastructure and services to its stakeholders has been endeavouring to excel its global peers by undertaking various initiatives. As one of the initiatives, the AAI has been participating in the Airport Service Quality (ASQ) survey conducted by Airports Council International (ACI) in order to get the feedback from the passengers on various parameters of services rendered by airports and also get Authority's airports benchmarked with other participants in ACI-ASQ survey worldwide.

MRSS India - BSE listed (1st & Only) Market Research Company will conduct ACI-ASQ survey at 20 airports for a period of 3 years (2018-20). During the survey, MRSS India professionals will capture information from lakhs of passengers travelling through domestic as well as international airlines as per the guidelines of ACI.

Mr. Sarang Panchal, Managing Director of MRSS India commented on this win, "This validates our belief in the Airport and Airlines vertical in Asia which is expected to be half a trillion dollar industry. Airports in India have graduated very quickly in the past few years and for us it is a matter of pride that GMR/Delhi International Airport Limited is the joint 1st in its category of airports. We are highly confident that we will add more airports and airlines in our client portfolio in the coming couple of years while providing substantial tailwinds for our continued growth."

The 20 airports are as follows: Ahmedabad, Chennai, Kolkata, Goa, Jaipur, Amritsar, Srinagar, Lucknow, Pune, Indore, Guwahati, Bagdogra, Patna, Calicut, Coimbatore, Mangalore, Bhubaneswar, Varanasi, Trivandrum and Vizag.

MRSS India relies exhaustively on usage of technology for data acquisition offering reliability, validity and faster turnaround times to its clients. The company has wide range of offerings such as Eye Tracking, Mobile Analytics, Video Analysis, Facial Recognition, Digital Tracking, Online Communities, Neuroscience, Emotional Analysis, Automated Audience Measurement, Sensory Sciences, etc. It is India's 1st and only listed Market Research Company, also a member of MRSI and DIN (Digital Insight Network - Global). It is the subsidiary of Majestic Market Research Support Services Limited - One of Asia's largest full service market research firm. MMRSS is a member of ESOMAR, QRCA, MRA, etc. with presence in 18 countries across Middle East and Asia Pacific region.

ABOUT THE AUTHOR

Tatiana Rokou

NEWS EDITOR

Tatiana is the news co-ordinator for TravelDailyNews Media Network (traveldailynews.gr, traveldailynews.com and traveldailynews.asia). Her role includes to monitor the hundrends of news sources of TravelDailyNews Media Network and skim the most important according to our strategy. She holds a Bachelor degree in Communication & Mass Media from Panteion University of Political & Social Studies of Athens and she has been editor and editor-in-chief in various economic magazines and newspapers.