interTouch, provider of broadband connectivity services to the hospitality industry, launched a new version of its gateway integrated billing and operations platform, designed to enrich the hotel guest’s user experience, and…
interTouch, provider of broadband connectivity services to the hospitality industry, launched a new version of its gateway integrated billing and operations platform, designed to enrich the hotel guest’s user experience, and provide hoteliers with an flexible web-based content and management interface.
Based on a modular structure, the new iBIS 7.0 also sychronises with the hotels’ Property Management System (PMS) and remains stable and robust even as hotel volumes increase, thus making it easy for future interTouch solutions to be integrated and deployed within the hotel.
InterTouch Chief Executive Officer, Charles Reed says the new and improved iBIS 7.0 will provide the best travel experience possible to business travelers. “Today’s discerning business travelers expect high standards of Internet services to be available in the comfort of their rooms. With iBIS 7.0, hotel guests will now find total ease and convenience in getting connected on a high-speed and secure network that delivers a top-notch, hassle-free Internet surfing experience,” he said.
“As a sign of our commitment to providing trusted broadband connectivity services that integrates seamlessly with hotels’ Property Management Systems, we have once again improved our core platform so that managing Internet services within a hotel will be a breeze. Staff assigned to manage Internet services will be able to acquire the skills to operate iBIS 7.0 in no time.”
The system is currently deployed as a pilot installation at The Saujana Kuala Lumpur, a long-time interTouch hotel. Expressing great satisfaction with iBIS 7.0 is Mr. Teow Khim Tong, Regional Information Systems Manager who states, “the billing plans provide great flexibility, the guest portal is well organized and has pleasing aesthetics, and the improved features such as ability to e-mail reports in various formats are very useful. The administration and back-end functions, being modular and menu-driven, reduce the learning curve for staff, making this system extremely user-friendly. Seamless mobility from wired to wireless access gives our guests the freedom to roam and work anywhere in the hotel. We are very pleased to have been chosen as the pilot site and very satisfied with the performance of iBIS 7.0.”
Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales. She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.
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