Vistara triumphs at APEX Awards, seizing ‘Best Overall Airline in Central/Southern Asia’ and ‘Five-Star Major Airline’ titles based on passenger feedback.
GURUGRAM, INDIA – Vistara won two recognitions at the prestigious APEX Awards 2024. Vistara has been awarded as the ‘2024 Best Overall Airline in Central/Southern Asia’ and rated as a ‘2024 Five-Star Major Airline’ at the award ceremony held at the FTE APEX Asia EXPO taking place in Singapore. The APEX ‘Best In Airline’ Awards are based on neutral, third-party passenger feedback and insights gathered through APEX’s partnership with TripIt® from Concur®, the world’s highest-rated travel-organizing app. For the 2024 Awards, nearly one million flights were rated by passengers across more than 600 airlines from around the world using a five-star scale. The APEX ‘Best In Airline’ Awards are independently certified by a professional external auditing company.
Delighted with the achievement, Vinod Kannan, Chief Executive Officer, Vistara, said, “We are humbled to have been named the Best Overall Airline in Central/Southern Asia and rated as a Five Star Major Airline at APEX by our customers once again. This award is a strong endorsement of our intuitively thoughtful approach to customer service. It is also a testament to Vistara setting benchmarks for excellence in operations and service delivery in India and markets across the globe. Warm hospitality and thoughtfulness are integral to the customer-first culture at Vistara, and each of our employees strives to deliver it consistently. This award is a tribute to all the employees on the frontline, as well as at the backend, who ensure our customers enjoy the finest experience every time they travel with us. We thank our customers for their constant support and would also like to thank APEX for these accolades that motivate us to continuously raise the bar.”
The APEX Five Star (and APEX Four Star) Airline Awards, formally the APEX Official Airline Ratings™, are the first airline rating program based solely on certified passenger feedback.
The industry’s honor is based on neutral, third-party passenger feedback and insights gathered through APEX’s partnership with TripIt® from Concur®, the world’s highest-rated travel-organizing app.
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