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Air India launches upgrade+ to simplify purchased cabin upgrades

With Upgrade+, Air India guests will receive the benefits of the upgraded cabin, such as increased baggage allowance, priority check-in at dedicated counters, boarding and baggage handling, on board amenities, and a delectable culinary experience.

GURUGRAM – Air India introduced its latest offering, Upgrade+, for guests with eligible bookings to purchase instant, confirmed upgrades to the front cabins at fixed prices.

Upgrade+ enables Air India guests to opt for upgrades to premium cabins between 72 hours and 12 hours before a flight, subject to availability. Alternatively, Air India guests can purchase cabin upgrades at the airline’s airport counters at the time of checking in.

With the launch of Upgrade+, Air India has discontinued its ‘Bid Upgrade’ programme, whereby guests with eligible bookings could earlier bid for cabin upgrades and were required to wait for up to four hours before their flight’s departure for upgrade decisions.

With Upgrade+, Air India guests will receive the benefits of the upgraded cabin, such as increased baggage allowance, priority check-in at dedicated counters, boarding and baggage handling, on board amenities, and a delectable culinary experience. However, the fare conditions of the original booking will apply to upgraded bookings, including cancellation, rebooking fees, and accrual of Flying Returns miles.

Air India’s premium cabins include Premium Economy (currently available only on select flights to North America), Business Class (available on all domestic and international routes), and First Class (available on select long-haul routes).

Guests with confirmed, Air India-issued booking documents for flights operated by the airline would be eligible to opt for upgrades using Upgrade+. They would either receive e-mail invitation to upgrade their bookings or will be able to check their eligibility using the widget on the Upgrade+ webpage.

Air India’s New Inflight Magazine ‘namaste.ai’ Takes off

Also, Air India has launched its all-new inflight magazine, namaste.ai, taking another step towards enhancing customer experience along its ongoing transformation journey.

namaste.ai is now available on board all Air India domestic and international flights, starting today. A premium travel and lifestyle magazine, it reflects Air India’s vision of becoming a world-class global airline with an Indian heart.

The inaugural edition of namaste.ai features an inspirational cover story on the legendary JRD Tata as a tribute to the ‘Father of Indian Aviation’ to celebrate his birth anniversary on 29th July. The legacy of JRD Tata’s indomitable spirit of entrepreneurship and pursuit of excellence continues to inspire Air India to reclaim its position in the upper echelons of global aviation.

Campbell Wilson, CEO & MD, Air India, said, “The name namaste.ai comes from the Indian greeting. Apart from being a land of diverse geographies, people, and cultures, India is known for its warm hospitality. Through namaste.ai, we will attempt to give our guests a glimpse of all that and more. We want to enhance our guests’ experience of flying with us even more pleasurable.”

amaste.ai presents a selection of exciting content featuring travel destinations to explore near and far, as well as interesting lifestyle content from the worlds of technology, culinary arts, culture, and showbiz. It also features interesting updates from within Air India for guests to know more about the airline and its ongoing transformation initiatives.

News Editor - Travel Media Applications | Website | + Articles

Tatiana is the news co-ordinator for TravelDailyNews Media Network (traveldailynews.gr, traveldailynews.com and traveldailynews.asia). Her role includes to monitor the hundrends of news sources of TravelDailyNews Media Network and skim the most important according to our strategy. She holds a Bachelor degree in Communication & Mass Media from Panteion University of Political & Social Studies of Athens and she has been editor and editor-in-chief in various economic magazines and newspapers.

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