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MIAT Mongolian Airlines prepares for growth with new Amadeus technology

Transition to Amadeus Altea Suite supports the airline’s mission to offer services of the highest quality, reliability and efficiency.

BANGKOK, Thailand – Its beautiful landscapes, rich culture and vast natural resources make Mongolia an attractive destination that appeals to tourists and businesses alike. With the new Ulaanbaatar International Airport set to open in May 2018, air connectivity between Mongolia and the rest of the world is ripe for a boom.
MIAT Mongolian Airlines, the national flag carrier of Mongolia, announces a new partnership with Amadeus to upgrade its technology systems. It will adopt Amadeus Altea Suite, the market-leading passenger service system, to further the airline’s mission to connect Mongolia with the rest of the world with air transport of the highest quality, reliability and efficiency.
Commenting on the partnership, Tamir Tumurbaatar, President & CEO, MIAT Mongolian Airlines, said, “Our recent codeshare agreements with Asian airlines and the new aircraft we will receive over the next few years put us in a strong position for growth. To achieve it we need to make sure we have the best technology available to support our objectives. This partnership with Amadeus is a critical part of the foundation on which we will build a brighter future – one that sees us expanding our footprint with best quality services for our customers.
This partnership will help MIAT Mongolian Airlines streamline and improve all core passenger processes including reservation, inventory, departure control, flight management and e-commerce system. MIAT Mongolian Airlines customers will enjoy a smoother experience, from booking to boarding.
In addition to the Amadeus Altea Suite, MIAT Mongolian Airlines will also adopt Amadeus Altea Revenue Management and Amadeus Loyalty Management. Amadeus Altea Revenue Management will help the airline achieve maximum revenues from sales through the most accurate demand forecasting that takes into account real-time market conditions. With customers increasingly spoiled for choice, Amadeus Loyalty Management will help MIAT Mongolian Airlines build brand loyalty by making offers and promotions that meet its customers’ needs and expectations.
Mr Tumurbaatar added, “The decision to transform our technology infrastructure was not one we took lightly. Amadeus has an excellent track record delivering on mission-critical projects like this for airlines of any size, and we have full confidence in the company. Once implemented, Amadeus Altea Suite will provide us with a scalable platform to support our future growth.
Cyril Tetaz, Head of Commercial, Asia Pacific, Airlines, Amadeus IT Group commented, “We are honoured that MIAT Mongolian Airlines have placed confidence in Amadeus and our technology to support its ambitions. We warmly welcome MIAT Mongolian Airlines into our growing Altea community of more than 130 of the world’s leading airlines, who share a common vision of putting the traveller at the heart of everything we do. We look forward to working alongside MIAT Mongolian Airlines to help grow its business in this dynamic region.”

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