The groundbreaking platform will provide clients unparalleled access to increased information and streamlined booking capabilities for all Diethelm Travel products, including hotels, transfers, excursions and holidays, offering clients more choice and easy selections.
BANGKOK – Diethelm Travel Group (DTG) announced it is launching a new proprietary reservation system at Thailand Travel Mart (TTM) 2015 that will be available for all eleven countries in DTG’s portfolio.
The groundbreaking platform will provide clients unparalleled access to increased information and streamlined booking capabilities for all Diethelm Travel products, including hotels, transfers, excursions and holidays, offering clients more choice and easy selections.
Clients will be able to take advantage of the cloud-based system’s XML connectivity to completely customize itineraries and receive instant confirmations online. Along with access to up-to-date information on all services and packages Diethelm offers, such as Awesome Deals and the company’s own “Diethelm Distinctive” product line, other system features include:
– The ability to download relevant tariffs from your own tariff portal
– Full itinerary at the time of booking
– A fully integrated “Assignment Center” that manages all ground services and brings together customers, guides and vehicles giving instant access to customers’ whereabouts
– An extranet where suppliers can load contracts, add allotments or confirm bookings online
– System integration with Cybersource, the best payment technology on the internet
Additionally, the platform’s responsive design allows clients to conveniently manage reservations and analyze information from their computer, tablet or mobile phone.
“The new reservation system and online booking platform will revolutionize the way both we and our B2B clients do business,” said Maarten Groeneveld, Chief Executive Officer of Diethelm Travel Group. “As the travel industry continues to move into the online world and use big data to its advantage, Diethelm Travel Group will be at the forefront of pursuing technology that enables us to provide exceptional service while also helping support our clients’ bottom line.”
The company will first roll out the platform in Thailand, Singapore, Maldives, Hong Kong and Bhutan by the end of June 2015. Booking services for the company’s other six markets, Cambodia, Laos, Malaysia, Myanmar, Sri Lanka and Vietnam, will go live in the coming months and is on-track for an on-schedule implementation.
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