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Alipay collaborates with travel agencies to simplify China tours for international visitors

China Tour

Alipay partners with Trip.com and Tuniu, launching tour packages and a comprehensive China travel guide on the Alipay app.

HANGZHOU, CHINA – Alipay has partnered with online travel agencies, including Trip.com and Tuniu, an integrated leisure travel service provider in China, to launch selected tour packages and travel guide on the Alipay app for international tourists travelling to China. The first batch of the launch includes a total of 20 packages aimed at helping international tourists navigate their travels in China.

The packages include tours with an English-speaking guide at famous tourist attractions such as the Palace Museum and Badaling Great Wall in Beijing, Chengdu Research Base of Giant Panda Breeding and Jiuzhaigou National Park (Jiuzhai Valley) in Sichuan Province, Shaolin Temple in Henan Province, and Shanghai Disney Resort and the Bund in Shanghai.

Alipay and Trip.com also launched a China Travel Guide in the app with comprehensive travel advice in the country. The guide provides detailed information on topics such as pre-travel checklists, visa applications, attractions, hotels, mobile payment, communication, transport, booking services and more.

Cross-border travel, including inbound travel to China, is witnessing a continuous surge globally given the increase in flights and favourable policies. According to Trip.com data, from January to October this year, inbound tour orders increased 125% year-on-year compared to 2022.

Starting from 1 December 2023 to 30 November 2024, travellers holding ordinary passports from France, Germany, Italy, the Netherlands, Spain and Malaysia can enjoy visa-free entry to China. They can also stay for up to 15 days for business, tourism, family visits and transit purposes.

With its leading global travel services, Trip.com seeks to collaborate with industry partners like Alipay to continue enhancing the experience of inbound tourists and draw more international travellers to China. Trip.com aims to increase the number of inbound tourists served in 2024 by more than 150% compared with 2019,” said Jiqiang Wang, vice general manager of digital marketing at Trip.com.

We are delighted to work with partners across the industry to enhance international tourists’ payment and travel experience in China. As the leading digital wallet in China, Alipay will continue to optimise products and services to better serve international visitors,” said Yaoyao Jin in charge of international travellers’ usage of Alipay. “We also encourage more merchants and service providers operating digitally on Alipay platform to enhance their services for international travellers.”

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