Cleartrip revolutionizes customer experience with the launch of ‘Cancel for No Reason,’ offering instant full refunds on hotel bookings until check-in, providing unmatched booking flexibility.
BENGALURU, INDIA – Cleartrip, a Flipkart company, has fortified its commitment to an elevated customer experience with the launch of ‘Cancel for No Reason’. This industry-first feature will enable users to cancel their hotel bookings until check-in and still get instant full refunds, giving them unprecedented control over their travel experience.
Like the name suggests, ‘Cancel for No Reason’ enables customers to cancel their hotel bookings irrespective of the reason and enjoy full refunds up to Rs.25000 per booking. It is applicable to every domestic and international property listed on the Cleartrip platform. This unique offering is poised to address key customer points – rigid booking policies that prevent last-minute cancellations and discrepancies in expectations and actual hotel experience. Cancellation policy is one of the key driving factors in choosing a hotel. With the launch of ‘Cancel for No Reason’, the cancellation policy worry is completely eliminated from our customers’ minds, and they can enjoy an anxiety-free booking journey with Cleartrip. As an inaugural offer, users can avail this premium offering on Cleartrip at no additional cost.
Speaking on the development, Ayyappan R., CEO of Cleartrip, stated, “At Cleartrip, we continue to pioneer revolutionary customer-centric features that offer unparalleled flexibility to the users. With the new ‘Cancel for No Reason’, which is a first-of-its-kind offering, we aim to define the new frontiers of travel innovations and superior user experiences. This has enabled us to safeguard customer trust further, allow them to have a stress-free travel experience and enable them to travel more often, thereby disrupting the travel landscape. This marks the beginning of a new era of booking experience for us, our users, and our 3 lakh+ hotel partners.”
Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales. She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.