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Exploring the fusion of luxury and local charm, Dennis Chong of Shama Lakeview Bangkok reveals insights into their unique hospitality model, emphasizing space, community ties, and sustainable practices.
In a recent interview with TravelDailyNews Asia-Pacific, Dennis Chong, the Area General Manager of Shama Lakeview Hotel in Bangkok, shared valuable insights into the distinctive characteristics and future plans of Shama Lakeview Hotel, a part of the Shama brand.
Shama Lakeview prides itself on accommodating both long and short stays, offering tailored packages to suit the diverse needs of business and leisure guests. Chong emphasized that the defining feature of the Shama brand is the extensive space provided in its serviced residences, setting them apart from conventional hotels. This space allows guests to experience more comfort and a stronger connection with the local community, thereby offering an authentic urban living experience.
A standout aspect of Shama Lakeview is its location and offerings. Chong highlighted their largest penthouse, a spacious 186 square meter unit overlooking Benchakiti Park and a lake, the inspiration behind the hotel’s name. He elaborated on the hotel’s effort to integrate with the local ecosystem, working closely with local partners to offer guests authentic Bangkok experiences.
Responding to questions about sustainability, Chong shared Shama Lakeview’s initiatives, including the development of a herb garden and a pet-friendly area, exemplifying their commitment to environmental stewardship and guest inclusivity. The hotel has also recently installed a rainwater harvesting system, further advancing their sustainable practices.
In the realm of technology, Shama Lakeview is advancing rapidly. Chong detailed their integration of digital solutions such as the Onyx Rewards program and a comprehensive app that enhances guest communication and experience. This app enables guests to interact directly with hotel staff, streamlining services and improving overall guest satisfaction.
Looking to the future, Chong expressed optimism about the tourism market in Thailand. He outlined plans to elevate the Shama brand, focusing on enhancing its brand position and image. Part of this strategy involves the Shama Social Club, an initiative designed to connect guests with each other and the local community through activities like cooking classes and coffee-making sessions.
In conclusion, Dennis Chong’s insights reveal Shama Lakeview’s commitment to offering a unique blend of luxury, local engagement, and sustainable practices, catering to the evolving needs of both business and leisure travelers in Bangkok.
Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.
