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Sukamal Mondal of Onyx Hospitality discusses innovative sustainability in Bangkok’s hotel scene, focusing on technology-driven guest experiences and environmental responsibility in the post-COVID hospitality industry.
Bangkok, the vibrant capital of Thailand, is not just a hub for tourists but also a focal point for innovative trends in the hospitality industry. A recent interview conducted by TravelDailyNews Asia-Pacific with Sukamal Mondal, the Area General Manager Bangkok for Onyx Hospitality Group, at Shama Lakeview Hotel, sheds light on the dynamic changes and sustainable practices shaping the sector.
Key Insights from the MarketHub by Hotelbeds Conference
Sukamal Mondal emphasized the significance of the Market Hub event as a pivotal gathering for hoteliers post-COVID, particularly in Bangkok. The conference highlighted two major trends: the growing importance of technology in travel and the shift towards offering guests an all-encompassing experience rather than just a hotel stay. The emphasis was on tailored guest services to cater to diverse geographical sources and individual needs.
Amari Bangkok’s Strategic Rebranding
The transformation of Amari Watergate Bangkok into Amari Bangkok symbolizes a strategic pivot in the Thai hospitality industry. This rebranding aligns with Onyx Hospitality Group’s commitment to sustainability and a comprehensive guest experience. Mondal detailed the integration of sustainable practices in the hotel’s operations, including focusing on environmental considerations and a 360-degree change in food and beverage offerings.
Sustainability as a Core Strategy
Mondal provided an in-depth perspective on sustainability, a cornerstone of Onyx Hospitality Group’s strategy. He stressed the importance of incorporating sustainability into daily operations consciously, moving beyond gimmicks and marketing tactics. The Group focuses on a holistic approach, integrating economical, social, and governance aspects into their sustainability framework. This approach includes initiatives like sustainably conscious dining and partnerships with local suppliers, reflecting a commitment to sustainable development goals (SDGs), particularly those concerning life below water, life on land, and responsible consumption.
Technological Innovations in Sustainability
Innovation and technology play crucial roles in the Group’s sustainable practices. Mondal highlighted the use of technologies to minimize food waste and the implementation of a vertical garden, showcasing the use of hydroponic systems and solar power for growing vegetables. This initiative not only reduces waste and carbon footprint but also enhances the guest experience, allowing them to participate in the journey of food from garden to table.
The interview with Sukamal Mondal at the Shama Lakeview Hotel, Bangkok, provided valuable insights into the evolving landscape of the hospitality industry in Bangkok. Onyx Hospitality Group’s focus on technology, guest experience, and sustainability positions them as a forward-thinking leader in the sector, setting benchmarks for others to follow. The integration of innovative practices and a strong commitment to sustainability underscores the Group’s dedication to shaping a more responsible and engaging hospitality experience in Bangkok.
Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.
