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Tiger Airways launches tigerconnect with Changi Airport Group

Enjoy hassle-free transfers at Singapore Changi Airport with tigerconnect which is available across Tiger Airways' network of over 50 destinations.

BANGALORE – From 1 February 2013, passengers of Tiger Airways Singapore and its partner airlines will be able to make hassle-free transfers at Singapore Changi Airport without the need for travel visa to enter Singapore, immigration clearance, and retrieval and checking-in of their luggage a second time for onward flights.

Tiger Airways, in collaboration with Changi Airport Group (CAG), recently announced the launch of tigerconnect, a seamless and hassle-free transfer service. The new service is provided jointly with CAG, and rides on the Changi Connects platform that was launched by CAG in November last year.

With tigerconnect, passengers making connecting flights will be able to collect their onward travel boarding passes on arrival at transfer desks in Singapore Changi Airport transit area. Thereafter, they can proceed to enjoy the myriad of amenities at the airport, without worrying about baggage transfers, before boarding the second leg of their flight to destinations such as Australia, Indonesia, Malaysia, and Vietnam.

Following Tiger Airways Singapore’s recent collaboration with Via.com, customers in India will now be able to book flights on Tiger Airways through Via.com’s network of more than 20,000 stores across 2400 cities.

Mr. Ho Yuen Sang, Managing Director of Tiger Airways Singapore, said, “We are delighted to begin the new year with this collaboration with Changi Airport Group to offer our passengers seamless connectivity between flights, convenience and cost savings. We have rolled out a slew of new products and services last year, and tigerconnect is yet another step forward in terms of our offerings.”

tigerconnect is available across Tiger Airways’ network of over 50 destinations, including those of its partner airlines, Mandala Airlines and SEAir, as well as on joint-itineraries offered with Scoot. The airport transfer feature will be incorporated in all of the airline’s flights transiting at Singapore Changi Airport. Passengers in transit for more than eight hours can choose to travel without the airport transfer feature should they wish to leave the airport to meet with friends and relatives residing in Singapore.

Mr. Lim Ching Kiat, Senior Vice President for Market Development of Changi Airport Group, said, “As a world-class airport recognised for its efficiency and service innovations, we are delighted to partner Tiger Airways to provide transfer passengers with a smooth and hassle-free travel experience. Changi Airport has seen a strong increase in transfer traffic over the past year, with an 11% year-on-year increase in the twelve months ending November 2012. With an innovation such as tigerconnect, more passengers will get extra time to enjoy the exciting array of world-class shopping, dining, relaxation and entertainment amenities available at Singapore Changi Airport.”

Tiger Airways has seen growing customer demand in connecting flights across its network, with over 120,000 passengers transiting at Singapore Changi Airport to onward destinations in 2012. Riding on this, the airline has also introduced several innovative products to further enhance its passengers’ experience, including tigerapp, a mobile booking application available on the iPhone and Android mobile platforms; tigerplus, a premium add-on service; and tigershop online, which allows passengers to pre-order duty-free products ahead of flights.

Co-Founder & Chief Editor - TravelDailyNews Media Network | + Articles

Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales. She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.

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