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Tata AIG unveils digital fast-track process for streamlined travel insurance claims

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Tata AIG General Insurance introduces an innovative digital fast-track process for travel insurance claims, offering a seamless, user-friendly platform for efficient claim filing and real-time status tracking.

MUMBAI, INDIA – Tata AIG General Insurance Company Limited, an insurance provider in India, has introduced a faster and more efficient online claims journey through a digital fast-track process for travel insurance claims. The process provides customers with a seamless, user-friendly resourceful platform where they can simply register their claim directly on the tataaig.com website, submit the relevant documents, and track its status, minimizing the need to engage with call centers or through emails. Tata AIG’s new process enables customers to file their claims through an easy-to-use digital claims platform, even while they are traveling.

Tata AIG’s new efficient, digital claims process allows travel insurance policyholders to file all types of claims for accident and sickness medical expenses and other relevant claims as applicable in policy coverage.

Through this new feature, the insured will have access to a seamless digital platform that displays the critical information of the claim during the claim journey.

Speaking about the digital claim process, Mr. Rajagopal Rudraraju, Executive Vice President and National Head, of Accident and Health Claims, at Tata AIG General Insurance Company Limited, said, “Travel insurance is the most effective guard one can have in case of an emergency while traveling. We recognize the importance of enabling our policyholders to be more digitally connected and have an accessible and straightforward claims process. It is an essential and a must-have when you are facing any unexpected event. Digital claim journey is important for our travel insurance policyholders that will help them to file their claims and have access to real-time status updates from any part of the world.”

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Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales. She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.

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