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Does booking a hotel cause more hassle than it should? Southwest Airlines has introduced new updates and features on the Hotel booking page of southwest.com to enhance and simplify the hotel booking experience for Customers. New features allow Customers to make informed decisions and find the perfect hotel fit. From TripAdvisor traveler ratings and reviews, to multi-room booking capability and neighborhood searches, the Hotel page provides everything Customers need to find the perfect hotel!
Now, directly on southwest.com/hotels, Customers will see the TripAdvisor traveler rating in the most recent traveler reviews for each hotel, allowing customers to make more informed decisions based on fellow travelers’ feedback. Research shows that hotel reviews are used by 77 percent of travelers when making a hotel booking decision(1). The addition of TripAdvisor reviews will allow Customers to easily compare and contrast hotels to make the right selection for travel. TripAdvisor hotel ratings and reviews will be available on nearly all of the hotel properties that are available to book on southwest.com.
The updated Hotel page will also allow multi-room booking- a Customer may book two rooms at one time. This is a feature that is ideal for families who need an additional room. Southwest Airlines wants to provide an amazing Hotel page to make booking rooms an easy process online.
Customers using the Hotel page also will be able to narrow down hotel searches to specific neighborhoods. The search tool provides users preference of neighborhoods rather than large city searches. With all of these new tools, Southwest Customers have everything they need right at their fingertips to book hotel rooms.
From distinguishing Rapid Rewards frequent flyer program partners, to adding map functionality and hotel reviews, Southwest would like to ensure that Customers are not only getting great deals when booking hotels on southwest.com, but also have all the tools necessary to make the right decision.
Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales. She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.
