With the aim of enhancing the passenger travel experience at Singapore Changi Airport, Changi Airport Group (CAG) has launched the new iChangi HD application for the iPad.
SINGAPORE – Designed to make travelling through Changi Airport a breeze, the iChangi HD app lets passengers make the best use of their time at the airport with information easily available at their finger tips. The iChangi HD app provides real-time access to flight details, terminal maps and information about Changi’s retail outlets and F&B eateries. And for the very first time, the application also comes with 360-degree visuals of popular facilities and attractions at Changi Airport.
An updated and improved version of Changi Airport’s iChangi application for smartphones, the new iChangi HD app leverages the iPad’s wider screen size and offers improved visual quality and enhanced functionality for users.
Mr Steve Lee, Chief Information Officer, Changi Airport Group, said: “We have designed the iChangi HD app to meet the needs of a technologically-savvy audience with sophisticated needs. Changi’s airport maps, an important feature commonly used by passengers, have been enhanced on this app to provide more detail that is easy-on-the-eye. Real-time flight data displayed in various easy-to-use formats is also a new feature and with push notification functionality, passengers are kept up-to-date with the latest flight information. Besides passengers, airport visitors will find the app useful too, with more detailed information about travel deals and retail and dining promotions.”
“With the enhanced features of this app, we aim to provide passengers with the best airport experience, one that is personalised, stress-free and positively surprising. Innovative offerings such as the iChangi HD app augment the Changi Experience, which is already well-served by the range of first-class airport facilities and amenities for our passengers and airport visitors,” added Mr Lee.
Passengers travelling through Changi can enjoy various offerings at the airport including five thematic gardens, movie theatres, roof-top swimming pool, free Wi-Fi and Internet kiosks, and a large variety of retail outlets and eateries, all aimed at appealing to people of all ages. To further boost service quality, CAG introduced roving customer service officers, armed with iPads, in the airport last year. Known as Changi Experience Agents, they are deployed airport-wide to assist passengers on a myriad of requests ranging from special needs to locating missing luggage.
The original iChangi app for smartphones was launched in September 2010 and has been hugely popular with Changi’s passengers and visitors. Often named one of the must-have apps in Singapore, the app has been downloaded close to a million times, with an average of more than a million uses each month.
