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Qatar airways announces tie-up with Indian technology giant Wipro

Indian IT Firm Wipro will develop new information technology solutions for Qatar Airways.

DOHA – Qatar Airways announced on September 12 a long-term strategic partnership with leading Indian IT Company Wipro, designed to develop new technological solutions to create greater competitive advantage for the award-winning airline. This agreement will bring together Qatar Airways’ expertise in aviation systems and Wipro’s experience of application development and project management to develop a new suite of IT software.

The partnership was officially signed at the Doha headquarters of Qatar Airways by CEO Akbar Al Baker and Wipro chairman Azim Premji.

Al Baker said: “Qatar Airways always works closely with its partners to take service levels to new heights for the benefit of its valued customers. We are delighted to work with an industry leader that Wipro is, combining their technical expertise with a world-class airline that we are, looking to drive greater efficiency by employing the best technology around.

“Through this agreement, Wipro will work with us to build new aviation IT solutions to meet our business needs in a fast-moving environment to ultimately provide an overall enhanced customer experience and provide Qatar Airways with competitive edge in using the latest technology available.”

Wipro said technology played a key role in driving greater efficiency – more improvements, enhanced customer service and faster decision-making. The solutions jointly developed within this partnership will enable Qatar Airways and its subsidiaries to pursue their aggressive growth strategies. The agreement will further enhance Wipro’s capabilities within the aviation sector, as well as increase Wipro’s commitment to the Qatar market.

Under the new arrangement, a lot of the software development will be carried out by Wipro in South India. Qatar Airways will be able to tap into Wipro’s vast pool of highly technical resources, as well as research and development centres to explore and take advantage of new technological solutions.

Qatar Airways, the national airline of the State of Qatar has seen rapid growth in just 15 years of operations, currently operating a modern fleet of 111 aircraft to 118 key business and leisure destinations. Since the beginning of 2012, Qatar Airways has launched flights to Baku (Azerbaijan); Tbilisi (Georgia); Kigali (Rwanda); Zagreb (Croatia), Erbil (Iraq), Baghdad (Iraq), Perth (Australia) and Kilimanjaro (Tanzania). Over the next few months, Qatar Airways will launch services to a diverse portfolio of new routes, including Yangon, Myanmar (October 3); Maputo, Mozambique (October 31); Belgrade, Serbia (November 20); Warsaw, Poland (December 5); Gassim, Saudi Arabia (7 January 2013) and Chicago, USA (April 2013).

Luc Citrinot

Luc Citrinot a French national is a freelance journalist and consultant in tourism and air transport with over 20 years experience. Based in Paris and Bangkok, he works for various travel and air transport trade publications in Europe and Asia.

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