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Central Command 4.0 minimizes errors

New version of enterprise back-office software offers travel industry unique, competitive tool

UNIT4 Business Software and Sabre Travel Network have released version 4.0 of Sabre Central Command with Agresso, the ground-breaking back-office solution for travel management companies (TMCs) that live in an environment of change. Integrating the GDS, front office, travel and financial information all under one roof, CentralCommand 4.0 provides a single, shared data repository. This enables enterprise-wide data analysis and business intelligence, something no other back-office solution can claim. By automating manual tasks, CentralCommand 4.0 minimizes errors, reduces the number of staff required and eliminates the need to outsource functions like commission tracking; TMCs can recover the 30 percent commission they typically pay to external collection vendors, representing tens of thousands of dollars.

“CentralCommand 4.0 marks an even further departure from the costly disconnected, manual systems and third party vendors the travel industry is used to,” says Charles Johnston, Director of Travel, UNIT4 Business Software. “With this new version, TMCs will see huge cost and time savings through more efficient management of data and financials – not to mention the ability to offer better service to their customers, giving them a growing edge over competitors,” continues Johnston.

Highlights of CentralCommand 4.0 include:

  • Multi-company capabilities: All locations of a TMC can function independently and roll-up easily for corporate reporting, providing better visibility into each location’s performance;
  • Consolidated invoicing: Agents can easily provide customers with all information for multiple tickets/multiple passengers in a single invoice (rather than by single person on a single invoice);
  • Improved accountability: A detailed audit trail shows when, why and by whom changes were made;
  • Automated manual processes: Automatic data load provides a real-time interface and mapping of information into the back-office faster and more accurately;
  • Greater transparency: Unused ticket tracking/issued ticket reconciliation ensures that all tickets issued are sent to accounting and unused tickets are flagged for future use, providing TMC customers with a clear picture of credits available.

CentralCommand provides accurate customer information and supports timely decision-making both now and in future. Built upon an agile architecture, CentralCommand allows business users to adapt their system easily, without costly IT intervention. This unique capability, known as post-implementation agility, delivers swift and enduring ROI for dynamic TMCs that face ongoing change. Twenty eight percent of CentralCommand customers are on Travel Weekly’s 2010 Power List, include leaders such as Hogg Robinson Group, Travel Leaders Group (Tzell), Travizon and Ovation Travel Group.

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Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.

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