It’s good to see a hotel group taking its club lounge facility seriously, ensuring it maintains firmly anchored as a top quality premium guest experience.
PATTAYA THAILAND – The resort city has seen a dramatic rise in recent years of the number of international hotel brands making their debuts. In the highly competitive hotel world, with brand loyalty and segmentation key factors, offering premium customers an outstanding quality product is essential.
It’s good to see a hotel group taking its club lounge facility seriously, ensuring it maintains firmly anchored as a top quality premium guest experience. In many hotels it has become a tick box affair. The new Club InterContinental lounge in Pattaya is far from that. It works to deliver a sense of occasion. It’s about making guests happy and feeling spoiled.
The InterContinental Pattaya Resort, has certainly managed to do that, with design by P49, the recently opened elegant lounge offers Club guests a superb space to call their own. The lounge features a bold use of black and white. Soft colours have been used as an accent only. The effect is calming and cool.
The resort has been well established on the headland between Jomtien and Pattaya Bay for over 12 years. The resort was rebranded the InterContinental in 2016. The development of the InterContinental resort since then has seen a multi-million Baht renovation to create an elevated luxury experience including the introduction of both Club rooms (Club InterContinental Suites) and this Club lounge.
Club InterContinental
The prime beachfront location showcases the Club perfectly, providing another level of luxury in this stunning resort.
First class privileges create a successful Club lounge experience, extending the resort’s reputation worldwide. Adding to a long list of reasons why discerning guests will want to visit Pattaya again and again.
The new Club provides panoramic views across the Gulf to Koh Larn. The cool interiors cleverly focused on creating the best environment possible for relaxation and carefree enjoyment.
The exclusive Club Lounge has stunning sunset views. Below is a private white sandy beach, just perfect, a haven of hospitality and elegant style. The Club Lounge’s air-conditioned space is ideal for relaxing, enjoying afternoon tea or a cocktail.
The InterContinental Club Lounge is open from 06:30 to 23:00 hrs and offers Club InterContinental guests:
- Check-in / Check-out / Concierge services
- Complimentary Wi-Fi throughout the resort
- Indoor seating with spectacular sea views
- Fully air-conditioned
- Breakfast from 06:30 to 11:00 hrs
- TWG afternoon tea from 14:00 to 16:00 hrs
- Evening cocktails with premium spirits and wine from 17:00 to 19:00 hrs and a canapé menu featuring hot and cold snacks to order, as well as a buffet of cold offerings.
Complimentary, selected non-alcoholic drinks and light snacks are served throughout the day and night.
Club InterContinental guests have access to personalised butler service. Guest benefits include free local calls, free pressing of 2 items per stay and packing and un-packing service on request.
Breakfast in the lounge is a very civilised affair. The selection is unparalleled. Try the eggs Benedict -simply sublime. There’s no need to rush; relax and enjoy a leisurely breakfast until 11 am.
I enjoyed a superb afternoon tea which is served from 14:00 to 16:00 daily. It was served with fine bone china and tiered silverware. Finest teas from TWG Tea Company were elegantly presented by the Club’s attentive team.
Accommodations
Accommodations at Club InterContinental are also special. The P49 design brief has also be carried through to the Club Intercontinental Suites.
With great locations and views – the hotel hand picked the very best accommodation for Club guests. The suites and villas provide peace and seclusion. Each includes high quality amenities such as gourmet coffee maker and TWG teas, high thread-count cool bed linen and super comfortable bathrobes and slippers. Luxurious bliss.
The resort has 156 rooms, 42 of which are designated Club InterContinental Suites. They are the ultimate in luxurious leisure. Spacious and beautifully designed with large bathrooms including huge bath tubs and separate walk-in rain showers. Harnn luxury soaps, shampoo and lotions are provided. Each suite has its own spacious balcony with private sun loungers.
In addition two oceanfront villas are available with private pools with one or two bedrooms. Located right on the beach front, they have unsurpassed views of the Gulf of Thailand and nearby tropical islands. Each pool villa is designed as a private luxury home and privacy is assured.
General Manager of the InterContinental Pattaya Resort, Jacqui Cuthbertson, responding to a question on the number of Club rooms currently available said, “The resort is well positioned to meet the demand for luxury accommodation.
“One third of the inventory dedicated to our Club Rooms and Club InterContinental experience is aligned with that demand and we are already planning to increase this given their success to-date, ” she added.
“The elevated offering of personalised butler services, exclusive access to lounge services and a range of Club Room types captures the needs for the luxury traveller.
“Pattaya offers a wide range of accommodation and it is clearly an increasing market that requires the more dedicated service of luxury that InterContinental is very well placed to meet, ” she commented.
The lounge has been designed with the most discerning guests in mind and in my view has perfectly captured the services and facilities that match their needs.
Andrew J Wood was born in Yorkshire England, he is a former hotelier, Skalleague and travel writer. Andrew has 48 years of hospitality and travel experience. Educated at Batley Grammar School and a hotel graduate of Napier University, Edinburgh. Andrew started his career in London, working with various hotels. His first posting overseas was with Hilton International, in Paris, and he later arrived in Asia in 1991 on Bangkok with his appointment as Director of Marketing at the Shangri-La Hotel and has remained in Thailand ever since. Andrew has also worked with the Royal Garden Resort Group now Anantara (Vice President) and the Landmark Group of Hotels (Vice President of Sales and Marketing). Latterly he has been the General Manager at the Royal Cliff Group of Hotels in Pattaya and the Chaophya Park Hotel Bangkok & Resorts.
A past board member and Director of Skål International (SI), a former National President with SI Thailand and a two time past President of the Bangkok Club. Andrew is the former President of Skål Asia. In 2019, Andrew was awarded SKÅL’s highest award the distinction of Membre D’Honneur.
He is a regular guest lecturer at various Universities in Asia.
