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Hotel ICON becomes first Hong Kong hotel to implement Duetto’s revenue strategy solutions

Duetto partners with the 262-room luxury independent hotel to bring new levels of insight and revenue optimization to one of Hong Kong's most visible properties.

HONG KONG – Duetto, the market leader in hotel profit optimization technology, announced that Hotel ICON is the first in Hong Kong to implement its revenue strategy solutions, bringing new insights on pricing and demand to the landmark property. A leader in design and luxury guest services, Hotel ICON is a teaching and research hotel owned by the School of Hotel and Tourism Management at the The Hong Kong Polytechnic University. Utilizing new consumer-centric data and a sophisticated pricing engine, Duetto provides hotels and casinos the tools they need to better manage distribution complexity and drive guest loyalty and profits.
Richard Hatter, General Manager of Hotel ICON said, “The five-star hotel market in Asia is becoming increasingly competitive, with a crowded field of international brands and pricing pressures from outside the industry. As an independent hotel, we need to work twice as hard and at twice the speed to optimize our revenue and fully understand our evolving customer base.” Hatter concluded, “As a teaching hotel, we’re very excited to partner with Duetto to develop a culture based around the new discipline of Revenue Strategy, which promises to increase profit, performance, and ultimately, our guests’ hotel experience — as we maximize the value of our hotels’ best assets.
Opened in 2011 for the School of Hotel and Tourism Management of The Hong Kong Polytechnic University, Hotel ICON’s mission is to train and develop the next generation of elite hotel managers. Through exposure to best practice, students gain a first-hand insight into the commercial realities in hospitality. Hotel ICON is a hotel — with five-star finishes — managed to the highest standards of good governance to maximize profits, which are invested in education.
We are proud to partner with Hotel ICON and Hong Kong Polytechnic University to bring Duetto’s solutions to a wide audience of hoteliers whose impact will be felt in Hong Kong and beyond for many years to come,” said Patrick Bosworth, Duetto CEO and co-founder. “At our launch event in Hong Kong last week we heard from dozens of hoteliers what we’ve heard from their peers worldwide — there is a critical need to find solutions that allow for flexibility to fully optimize revenue and keep pace with the evolving distribution landscape.
Duetto is rapidly expanding worldwide and opened its Asia Pacific headquarters in Singapore in the fourth quarter of last year. Duetto’s revenue strategy solutions are deployed at hundreds of hotel and casino properties in 19 countries.
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