Start-up carrier Mongolian Airlines Group, a full service domestic and regional carrier, signed on May 28 a major technology agreement with Amadeus…
BANGKOK – Start-up carrier Mongolian Airlines Group, a full service domestic and regional carrier, signed on May 28 a major technology agreement with Amadeus. The GDS will provide advanced technology solutions to power the airline’s passenger operations and help elevate its competitive advantage. The carrier selected the Amadeus Altéa Customer Management Solution to automate the airline’s entire customer management process, including booking, ticketing, airport check-in and departure control, while enhancing the overall customer experience. The airline will also use Amadeus e-Retail, an online global booking solution, to power sales through its website, enabling travellers around the world to easily book Mongolian Airlines flights.
Additionally, Mongolian Airlines Group and Amadeus also signed a global distribution agreement that will enable the airline’s flight schedule, fares and availability to be viewed and booked via the Amadeus Selling Platform to a global network of over 91,000 travel agents, providing the airline with a global platform, as enjoyed by over 420 major international carriers. Speaking after the agreement signature, Byambajav Margad, Vice-President of Policy and Strategic Planning, Mongolian Airlines Group said, “As the leading provider of technology solutions to airlines, Amadeus was the ideal choice for Mongolian Airlines. Having Amadeus as our partner will give us the same technology as used by leading global airlines, allowing us to easily partner with other carriers on the Altéa platform. Amadeus will ensure that our flight services are available to the global aviation and travel network, supporting our future airline partnerships and helping to establish Mongolian Airlines Group as the leading airline for travel to and from Mongolia.”
John Chapman, Vice President of Airline Group Amadeus Asia Pacific, commented, “We are pleased to be Mongolian Airlines Group’s technology partner as they enter the highly competitive airline industry, helping them to grow on both a local and global level. As a start-up carrier, Mongolian Airlines will benefit from the industry’s most comprehensive range of functionality that already supports over 100 airlines around the world, as well as the ongoing investment made by Amadeus to ensure the Altéa suite remains at the cutting edge.”
Incorporated in September 2011, Mongolian Airlines Group (MR) is a full service airline offering scheduled and charter flights to domestic destinations as well as international routes. On 2nd January, the first domestic flights started with two Fokker 50 serving eight main destinations within Mongolia. The carrier also received two Airbus A319 to start scheduled services to international destinations. The carrier is due to fly from June 1st 2012 Hong Kong from 1st June 2012 followed by direct services to Tokyo-Haneda from July 2012. Later in 2012, the airline plans to add more destinations in Mainland China and South Korea including Shanghai (PVG), Tianjin (TSN), Cheju (CJU) and Cheongju (CJJ). In the longer term, Mongolian plans to fly the Airbus A330, a condition for the airline to start services to Europe.
Luc Citrinot a French national is a freelance journalist and consultant in tourism and air transport with over 20 years experience. Based in Paris and Bangkok, he works for various travel and air transport trade publications in Europe and Asia.
