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HSMAI Hotel Sales Training Workshop Phuket

Mar 15, 2017

The agenda was developed by HSMAI’s Thailand Board, to deliver the insights and knowledge you need to strengthen your skills in Sales, thus driving revenue.

A HSMAI Asia Pacific Event tailored for all Sales Professionals in Hospitality
Sales Topics
Session 1: Demystifying the Budget
Have you heard of the word ‘Budget’? Do you think it is difficult getting your Revenue Manager to approve your business proposals?
The word “Budget” is not used as a ‘stick’ to enforce strict planning and control, but rather used as a ‘tool’ to estimate revenue and expenses over a period of time. A budget can be made for a business, government, country and even for family household financial purposes.
It is very important that Hotel Sales & Marketing Teams have an understanding of how this process works, what their roles are and what expectations there are for the Hotel to achieve the BUDGET.
Session 2: Back to Basics
We all KNOW what we as Sales People are supposed to do BUT Do we do it? Most of the time –  NO.
Ensuring that the sales ‘basics’ are in place first, is something that is critical in order to facilitate a ‘successful sales environment’.
Session 3: Negotiation Skills
Build a more effective negotiation strategy founded upon trust. Throw away your win/lose strategies and learn the 3 crucial steps to building a better negotiation that sells your client the win they need.
Receive a Certificate of Attendance from HSMAI
Lisa Cooper
LCC International Limited & HSMAI
Director & Managing Director South East Asia
Romain Saada
Outrigger Resort & Spa Laguna Phuket
Director of Revenue
Michael Paul Stephens
General Manager
Provolution Consultancy


HSMAI Asia Pacific Region
HSMAI is an individual membership organisation comprised of nearly 7,000 members from 35 countries and chapters worldwide. HSMAI is the hospitality industry source for knowledge, community, and recognition for leaders committed to professional development, education events on sales growth, revenue optimisation, marketing, and branding. Visit
When & Where:
Novotel Phuket Phokeethra Hotel
40 Chanajaroen Road,
Tambol Talad Yai Amphur Muang
Phuket, 83000
Wednesday, 15 March 2017 from 1:30 pm to 6:00 pm (Indochina Time Thailand Time)
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