Sheraton Hua Hin Resort & Spa becomes the first hotel in Thailand to obtain both the ISO 9001:2008 and ISO 14001:2004 Certifications. Mr. Martin Raich, General Manager and Mr. Sitthirat …
Sheraton Hua Hin Resort & Spa becomes the first hotel in Thailand to obtain both the ISO 9001:2008 and ISO 14001:2004 Certifications. Mr. Martin Raich, General Manager and Mr. Sitthirat Hothongkam, Director of Operational Excellence, together with associates celebrate this new recognition for a 5-star hotel as a tribute to its continuous endeavor for perfection for the interest of guests.
Sheraton Hua Hin Resort & Spa is known for having been a leader in quality certification process throughout the years. It has always placed Quality Management and Environmental Management a foremost place in its management systems.
ISO 9001:2008 aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. While ISO 14001:2004 gives the requirements for environmental management systems, confirms its global relevance for organizations wishing to operate in an environmentally sustainable manner.
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