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Amadeus India hosts industry roadshow in Delhi with a focus on ‘Automation with Amadeus’

Mr Rakesh Bansal (CEO, Amadeus Indian Subcontinent) giving a welcome address during the Amadeus India Delhi Roadshow, which was held at Roseate House New Delhi today and focused on "Automation with Amadeus".

The roadshow in Delhi is the first in a series of products and solutions roadshows that will be hosted by Amadeus India in six major cities in India in November 2022.

NEW DELHI – Pioneering the Indian travel industry for over 28 years of innovation, collaboration and better journeys, Amadeus India has embarked on a series of products and solutions roadshows that will be held in six major cities of India – Delhi, Mumbai, Bangalore, Chennai, Ahmedabad and Jalandhar – to help its partners maximise revenue and productivity. The first roadshow in this series was held at the Roseate House in Delhi today.

The roadshow in Delhi was kick-started with a welcome address by Mr. Rakesh Bansal, CEO, Amadeus Indian Subcontinent. He said, “Amadeus is leading the global travel industry with cutting edge innovation, offering a host of automated products, solutions and services that help travel agents unlock new market potential, enhance efficiency, step up performance and maximize revenue. We are committed to rebuilding travel! These roadshows are an opportunity to rekindle the connect with our existing travel partners, help them design better journeys with ease and efficiency and foster new connections to join us on this exciting journey!”

There is excitement and optimism in the travel industry as destinations reopen worldwide and travellers rush to explore new places and enjoy experiences they have been dreaming of for quite some time. Today the focus is on an evolved traveller and an ecosystem fuelled by ground breaking technology and automation. In the agile world of digitisation, Amadeus is leading from the front, rebuilding travel, fostering collaborative solutions as a digital connector and an orchestrator, collaborating across a whole new ecosystem of digital components like digital passports, digital security, biometrics, contact less travel, virtual reality and beyond. 

Amadeus India Roadshow in Delhi was designed to get travel agencies up to speed with the latest innovations and facilitating automation with its suite of products and solutions that can help them unlock new revenue opportunities, deliver better value, help optimise performance, maximise productivity, enhance efficiency, reduce costs and access a wide range of dynamic content, all in one place. The roadshow focused on three core areas: 

  • World of new content: This offered a glimpse of what’s new in the world of air and non-air content, plus the latest insights into how Amadeus is leading the NDC (New Distribution Capability) revolution, a critical enabler which has redefined travel distribution and retailing. Showcasing the stellar suite of products and solutions like, Amadeus Selling Platform Connect, Amadeus E-Tickets & EMDs, Amadeus Ancillary & Merchandising Services, Amadeus Web Services and Amadeus Check My Trip, the roadshow aimed to unlock a world of new content and how to book it efficiently.
  • Automation tools for enhanced efficiency and customer service: This enabled travel agents to get acquainted with the portfolio of Amadeus Efficiency Enhancers like the Amadeus Productivity Suite: Amadeus Master Pricer, Amadeus Fare Families, Amadeus Dynamic Travel Documents, Amadeus Travel Alerts Notifier and Amadeus Remote Ticketing Solution to increase customer satisfaction, profitability and enhance customer relations.
  • Save costs and maximise revenue: The ultimate goal of every thriving business is to save costs, maximise revenue and to optimise performance. The portfolio of products and solutions especially designed to help achieve this goal are a must have for every travel agent. At the roadshow, the agents were introduced to the Amadeus Ticket Changer, Amadeus Offers, Amadeus Robotics (Amadeus Auto HX Cleaner, Remote Ticketing Solution) that help save manual labour and affiliated costs, Amadeus reports to monitor sales, cancellation, refunds and unused tickets, Mid and Back Office System (CashX).

Amadeus India Delhi Roadshow also featured live demos showcasing the benefits and full integration of NDC, which is bringing retailing capabilities to life through dynamic and more personalized content. Amadeus is pioneering several technological breakthroughs on NDC and continues to work closely with its partners to make sure NDC addresses the needs of all stakeholders. Amadeus-powered travel agencies are already managing NDC bookings through both Amadeus Selling Platform Connect as well as the Amadeus Web Services. When it comes to NDC operational readiness, the challenge many agencies face today is integrating different workflows and different processes in third-party aggregators and other GDS systems. In the Amadeus environment, interoperability is a key strategic initiative. Amadeus offers an unparalleled capacity of NDC aggregation, content harmonization, end to end servicing, full integration and reliability as well as an ability to manage transactions at scale, with an aim to provide a seamless and personalised experience.

After the Delhi Roadshow, the Amadeus India Roadshows are scheduled to take place in Chennai on November 9th, Bangalore on November 10th, Ahmedabad on November 14th, Mumbai on November 15thand Jalandhar on November 24th.

Co-Founder & Managing Editor - TravelDailyNews Media Network

Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.