interTouch will provide broadband service to Grand Hyatt Tokyo, the flagship hotel of the Global Hyatt Corporation chain in Japan as the broadband connectivity services provider announced. Grand Hyatt Tokyo is the…
interTouch will provide broadband service to Grand Hyatt Tokyo, the flagship hotel of the Global Hyatt Corporation chain in Japan as the broadband connectivity services provider announced. Grand Hyatt Tokyo is the third in the Hyatt hotel chain in Japan to be equipped with interTouch technology, after Park Hyatt Tokyo and Hyatt Regency Hakone. The service was implemented in mid-July this year.
Mr Charles Reed, CEO of interTouch, said, This latest partnership with Grand Hyatt Hotel brings the number of hotels in Japan offering interTouch’s broadband solutions to 21 hotels. As one of the most technologically advanced cities in the world, Japan is an important market to interTouch for the vast business opportunities it offers.
Hotels in Japan and their guests have high expectations of technological offerings. interTouch’s growing presence in Japan reflects the strength of our high quality broadband solutions that fulfill the needs of modern business travelers as well as of the hotels themselves.
In addition, with NTT DoCoMo as interTouch’s parent company, we benefit from their wealth of expertise in the Japanese market.
The three-year contract will see interTouch providing Grand Hyatt Tokyo a total of 468 access points, including 65 wireless points, to cover public areas, meeting rooms and guest rooms. Seamless integration will enable guests to log on to the Internet anywhere in the hotel. Hotel guests can expect an unrivalled Internet experience that includes plug-and-play, 96 percent first-time connect rate, and a 24-hour Helpdesk which guarantees hotel guests can access immediate advice any time of day or night as needed.
Reed said, Grand Hyatt Tokyo recognised the importance of providing its guests with a broadband connection that is fast, reliable and secure. Our flexible business model enables us to work closely with Grand Hyatt Tokyo to offer them the best solution to maximise their broadband offerings to hotel guests and employees. By appointing interTouch to deploy their broadband services, Grand Hyatt Tokyo can focus all its resources on their core business of providing outstanding hospitality to their guests.
