Leading Indian travel organization enhances customer satisfaction, agility, and cost effectiveness with Red Hat Enterprise Linux.
SINGAPORE – Red Hat, Inc. announced that Epitome Travel Solutions (India) Pvt. Ltd. (ETS), a unique Indian travel organization that offers diverse travel-related solutions and services to corporations and individuals, has selected Red Hat as its trusted solutions partner and implemented Red Hat Enterprise Linux as its core enterprise platform. The implementation of Red Hat Enterprise Linux as its enterprise platform has made Epitome Travel Solutions’ core business more agile, increased performance and enhanced customer satisfaction.
Headquartered in New Delhi, ETS is committed to leadership in the travel industry. The organization capitalizes on decades of experience and prides itself on providing holistic travel solutions and excellent customer service. ETS sought a stable, flexible and cost effective enterprise platform to be the foundation of their mission-critical Travel Portal. The organization demanded that the platform be manageable, secure, supported 24/7 and extensible for business growth.
After rigorous evaluation, ETS found that Red Hat Enterprise Linux was the ideal fit for its needs and not only met the firm’s criteria, but also allowed the organization to take advantage of rapid innovation from the open source community and overall partner ecosystem and also to avoid proprietary lock-in. Simultaneously, Red Hat’s subscription model provided ETS with a predictable total cost of ownership (TCO) and offered continuous value even after initial deployment.
ETS’s entire infrastructure is built on the Red Hat Enterprise Linux enterprise platform running on IBM blade servers. The platform allows for optimized use of hardware resources to maximize resources for the portal’s core engine. In addition, Red Hat’s subscription model will help ETS enjoy a stable, and long life cycle for the operating system including new and enhanced features, new platform support, and software updates.
“Red Hat Enterprise Linux has helped ETS achieve significant cost savings while simultaneously improving customer service. Red Hat solutions have made our business more agile by allowing us to rapidly respond to ever-changing business needs. It has also allowed us to leverage IT in a highly strategic way so that we may build the right platform for tomorrow. ETS is now able to increase operational efficiencies, performance and scalability of our travel portal,” said Vishwajeet Singh, chief information officer, Epitome Travel Solutions.
Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.
