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Travelex announces major new store launches and contract wins across ANZ region

Leading FX supplier returns to 100 trading stores across ANZ, whilst extending key contracts with airports and New Zealand’s House of Travel.

Travelex, market leading foreign exchange brand in Australia and New Zealand, announces the opening of a series of new stores and the extension of key contracts and partnerships across the ANZ region, following a highly successful 2022 for the ANZ business following its recovery from the pandemic.

At Adelaide Airport, both phases of Travelex’s digital airport initiative are now fully live, with a range of offerings including self-serve and a cricket themed store where customers can speak to one of our friendly ambassadors.

Over 1,000 travellers visited Travelex’s new self-service departures store on its recent launch day, where they enjoyed the chance to win prizes and banknotes at a money grab booth.

The digital airport initiative places a greater emphasis on click & collect and self-serve, while still providing traditional walk-up stores allowing customers to choose how they buy their foreign currency. The digital airport strategy also ensures there are no commission fees charged.

Brenton Cox, Managing Director, Adelaide Airport said: “It was wonderful to see the return of international travel last year, and Travelex has been an important partner of Adelaide Airport, contributing to our overall customer retail experience. The new stores are a great addition and fit seamlessly within our recently completed terminal expansion.”

The openings at Adelaide follow the launch of new stores in recent weeks at Cairns Airport, The Glen (Melbourne) Brookside (Brisbane) and Carindale (Brisbane). In total, Travelex won four new airport contracts and 11 new off-airport sites across ANZ in 2022, meaning the company has now reached the benchmark of operating 100 trading stores across the region (80 in Australia and 20 in New Zealand).

Travelex has also extended and expanded other existing contracts across the region. Contracts at Perth Airport in Australia and Auckland Airport and Queenstown Airport in New Zealand have all been extended, taking these partnerships to 18 years (Auckland), 23 years (Queenstown) and 30 years (Perth) respectively.

The company has also expanded its 20-year partnership with House of Travel, the largest privately owned travel company in New Zealand and the third largest travel organisation in the Asia Pacific region, with over 50 branches. Having previously operated at four House of Travel branches (Hamilton, Palmerston North, Invercargill and Tauranga), Travelex has announced plans to operate at a further three (Milford, Nelson and The Crossing) with further partner branches in the pipeline.

Brent Thomas, Chief Operating Officer, House of Travel Holdings Ltd, stated: “House of Travel has enjoyed a long term relationship with Travelex. We were excited to grow implant locations in 2022 and continue to look for further opportunities to expand together in 2023.”

Darren Brown, Managing Director ANZ, Travelex, said: “2022 was a resounding success for Travelex across the region – bouncing back post-pandemic, further strengthening our position as the market leading FX brand and investing in our digital future, thereby giving our customers greater convenience than ever before.

“We’re delighted to start this year with such a prestigious series of openings and extensions. I would like to thank all our colleagues for their exceptional work, and we look forward to continuing to serve our customers across our portfolio of 100 (and growing) trading stores throughout the region.”

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Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales. She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.