Artificial Intelligence

EHL's latest research highlights transformative trends in hospitality for 2024, focusing on tech innovation, workforce empowerment, and authentic experiences.

The year 2024 marks a pivotal shift in the media world, with social media's decline, a growing weariness of AI,

Thailand Tourism Forum 2024 in Bangkok to explore AI's impact on tourism, featuring industry leaders and innovative discussions at InterContinental

In the AI-driven post-truth era, distinguishing between fact and fiction becomes challenging. As AI blurs the lines of truth, it

Air India's AI agent 'Maharaja', utilizing Azure OpenAI, efficiently handles over 6,000 daily queries in multiple languages, revolutionizing customer service.

The inaugural Tatler Gen.T Summit in Hong Kong catalyzed MICE tourism, blending corporate, cultural, and entrepreneurial dynamism to foster growth

Christian Watts of Magpie Travel asserts that while GenAI may not initially alter the human-centric delivery of tourism experiences, it

Trip.com Group takes center stage at ITB Asia, highlighting how AI, including TripGenie, is reshaping travel experiences and boosting customer

Navigating the dynamic landscape of content creation requires balancing short-form video trends with social responsibility, while integrating AI technologies in

Booking.com’s annual report delves into emerging travel trends among Singapore-based travellers, including sleep tourism, surprise trips, and AI-driven personalization. Ideal