Leading hotel tech provider expands global operations to introduce solutions to a wider range of hotels.
Miami, FL, USA – Nuvola, developers of hotel optimization and guest engagement software, announces today the opening of a new office in Guangzhou, in the South of China. Nuvola China will be run in partnership with Alture Network Technology, tech partner with 15 years experience in the region. With a home base in Miami, the addition of the Guangzhou location allows Nuvola to now operate within 35 countries around the world.
“The cloud-based services that Nuvola supplies hoteliers are unique in comparison to anything else available to properties in China,” said Pamela Guzmán, CEO of Alture Network Technology. “We are thrilled to begin working alongside hoteliers across one of the largest hospitality sectors in the world and are confident that hotels will see real results in the digital solutions as we introduce Nuvola China across the region.”
Hotels within the sector are now able to utilize hospitality-specific software with the support of an on-the-ground team. With products focusing on the various departments within a hotel, i.e., Housekeeping, Concierge, Inspections, Preventive Maintenance to more consumer-facing services that help with direct guest interactions, including two-way texting, hoteliers in China now have access to the full suite of solutions developed by Nuvola. Additionally, each product has been modified to provide users with service options in both traditional and simplified Chinese.
“Establishing a presence within key regions where the hospitality market continues to reopen and grow is a pivotal part of expanding our global operations,” said Juan Carlos Abello, CEO of Nuvola. “China’s recognition as a leading leisure and business travel destination in combination with their high hotel occupancy rates, despite the impact on the industry due to the pandemic, makes it the ideal sector to expand our services.”
Nuvola’s cloud-based solutions provide a unique digital option for hoteliers in China previously tied to tech partners who only offer services through a physical server. This point of difference in IT infrastructure creates a way for hotels to cut down on resources in a fuel-efficient manner.
“Our goal with the new office in Guangzhou is to work alongside hotels within the country to maximize growth opportunities and speak to the specific needs of the area’s hospitality sector. Local support via an in-market team is the best way to build partnerships,” continued Abello.
Working alongside properties ranging in size from boutique to large-scale since 2015, Nuvola has become a trusted partner for hoteliers around the world.