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JW Marriott Hotel Macau and The Ritz-Carlton, Macau Win Multiple Awards at the "2017 Awards by Marriott International"

Author: Angelos Restanis / Date: Fri, 07/06/2018 - 16:32
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The team celebrates multiple wins for JW Marriott Hotel Macau and The Ritz-Carlton, Macau in the 2017 “Awards by Marriott International”
The team celebrates multiple wins for JW Marriott Hotel Macau and The Ritz-Carlton, Macau in the 2017 “Awards by Marriott International”

Winning a total of nine prestigious accolades, to demonstrate excellence amongst more than 100 Marriott properties in China.

 

MACAU - Continuing to elevate the standard of the hotel industry in Macau, JW Marriott Hotel Macau and The Ritz-Carlton, Macau collected a total of nine recognitions in the 2017 awards by Marriott International for China. These prestigious accolades showcase the properties' excellence in personalized service, corporate social responsibility and financial performance.

Each year, the "Awards by Marriott International" recognize the best of the best from amongst the hospitality brand's outstanding properties. This year more than 100 Marriott International hotels and resorts across China were eligible to win, highlighting the impressive performance of JW Marriott Hotel Macau and The Ritz-Carlton, Macau among illustrious peers in the region.

JW Marriott Hotel Macau and The Ritz-Carlton, Macau prove no exception in enabling guests to revel in the finest personal service and the best of Asian luxury. Since the grand opening, JW Marriott Hotel Macau and The Ritz-Carlton, Macau have continuously elevated the service standards. Through meticulous services delivered with warmth and skill, both hotels meet all the needs of guests so they can enjoy a tranquil and luxurious accommodation experience.

Mr. Rauf Malik, Vice President of Operations for JW Marriott Hotel Macau and The Ritz-Carlton, Macau, said, "It's an exceptional honor to win so many recognitions across-the-board, in the distinguished 'Awards by Marriott International'. This accomplishment underpins the impressive luxury and service our properties brought to Macau 3 years ago."

He continued, "We emphasize on putting people first and growing local talents by offering training and development opportunities. Not only for the job, but also to grow the Associates and Ladies & Gentlemen personal core self. We have offered promotions to 24% of total local Associates and Ladies & Gentlemen in last 2 years to commit the mobility of our people. Moving forward, we are continuously improving, from financial performance, to charitable initiatives, to providing guests the finest experience, ultimate enjoyment and unparalleled service right in the heart of Macau."

JW Marriott Hotel Macau

Refined elegance and extraordinary service are the hallmarks of JW Marriott Hotel Macau. Offering more than 1,000 rooms and suites along with a pillar-less Grand Ballroom and venue spaces, the luxury property features beautifully designed accommodation, innovative on-site culinary experiences and an abundance of thoughtful amenities

JW Marriott Hotel Macau won five awards in the 2017 awards by Marriott International, including the top accolade Hotel of the Year:

  • Hotel of the Year 2017
  • Financial Excellence -- Most improved
  • Customer Excellence -- Most improved
  • Most Improved Maintenance and Utility Score
  • Spirit to Serve Our Guests Award
  • The Ritz-Carlton, Macau

Towering above the glittering Cotai Macau, The Ritz-Carlton, Macau offers travelers a refined vantage point to explore Macau. The property is renowned for its impeccable service and five-star amenities, befitting the hotel brand's reputation for melding cutting-edge modernity with classic sophistication for a travel experience like no other.

In the 2017 awards by Marriott International, The Ritz-Carlton, Macau received four awards:

  • Customer Excellence
  • Customer Excellence -- Most improved
  • The Ritz-Carlton Rewards Enrollment Excellence Award
  • Most Improved EIWO (Everything in Working Order)

ABOUT THE AUTHOR

Angelos Restanis

Angelos is the news editor for TravelDailyNews Media Network (traveldailynews.gr, traveldailynews.com and traveldailynews.asia). His role includes to monitor the hundrends of news sources of TravelDailyNews Media Network and skim the most important according to our strategy. He currently studies Communication, Media & Culture in Panteion University of Political & Social Studies of Athens.