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International shoppes adopts CITCON to welcome chinese customers

Author: Theodore Koumelis / Date: Tue, 03/13/2018 - 13:28
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93% of Chinese tourists said that they will consider mobile payment as a possible payment method if more overseas merchants support it; 77% of Chinese tourists said that they spent more money using mobile payment on their most recent overseas trip than they had on overseas trips two years ago.

SANTA CLARA, Calif. - CITCON, the leading cross-border mobile payment company, announced that International Shoppes, a duty free and specialty retailer has successfully deployed the CITCON cross-border payment solution, which allows it to accept China's most preferred payment options Alipay and WeChat Pay to welcome and better service Chinese customers.

In recent years for Chinese tourists, overseas travel has gradually become the norm.  Around 6.5 million Chinese tourists spent this year's Spring Festival holiday abroad, a 5.7 percent increase over the same period last year. A substantial growth of Chinese tourists was seen in key airport gateways in the United States.

According to the Outbound Chinese Tourism and Consumption Trends: 2017 Survey released by Nielsen, 93% of Chinese tourists said that they will consider mobile payment as a possible payment method if more overseas merchants support it; 77% of Chinese tourists said that they spent more money using mobile payment on their most recent overseas trip than they had on overseas trips two years ago.

"Introducing the capability to process Alipay and WeChat Pay transactions in our outlets has been both financially rewarding and educational. Our team has been quite happily surprised with the transaction volume and value that we have generated through these programs since launching in our outlets. As we service a large number of Chinese nationals, we very quickly learned the importance of having this processing capability, as it is often their preferred method of payment," commented by Matthew Greenbaum, Vice President of International Shoppes. "Working with CITCON has been a delight, as they worked incredibly fast to deploy the required processing hardware in our stores, provide training to our staff and ongoing support. We continue to work closely with them for assistance with developing pre-order capabilities via a mini-program and directly on the WeChat platform."

"Shopping is an important part of Chinese tourists' overseas trips. Duty-free shops are among the most common places where Chinese tourists use mobile payments while traveling overseas," said Wei Jiang, COO and President of CITCON. "We are thrilled to partner with International Shoppes to deploy the cross-border commerce solutions that allow Chinese users to enjoy the seamless shopping and checkout experience, additional offers, favorable exchange rates, as well as better security when using mobile payments."

ABOUT THE AUTHOR

Theodore Koumelis

Co-Founder & Managing Director

Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.