A TAT’s customer satisfaction survey saw 80% of respondents satisfied with the local people’s hospitality and 85% with the SHA Plus certified hotels.
Bangkok, Thailand – The Tourism Authority of Thailand (TAT) would like to report that the Phuket Sandbox programme has welcomed 33,059 international arrivals in the first two and a half months, from 1 July to 16 September 2021.
Fully vaccinated and with no need to quarantine, international travellers have come to Phuket on direct international flights operated by major airlines from points around the world. This has included Thai Airways International from Copenhagen, Frankfurt, Paris, London, and Zurich; Etihad Airways from Abu Dhabi; Qatar Airways from Doha; EL AL Israel Airlines from Tel Aviv; Cathay Pacific from Hong Kong; Emirates from Dubai, and Singapore Airlines from Singapore.
The USA, UK, Israel, Germany, and France are the biggest markets. Meanwhile, advance room bookings continue to surge.
Phuket Sandbox’s visitors are required to stay at SHA Plus hotels on Phuket for their added safety. SHA Plus certification indicates a hotel meets the safety measures to control COVID-19, and also that at least 70% of its workforce has been fully vaccinated.
With 161,384 room nights currently on the books for September, the three-month total for July to September is presently at 528,365 room nights. These included 190,843 room nights in July and 176,121 nights in August. Looking further ahead, the present total of room nights for the period of October 2021 to February 2022 is 74,362 room nights.
The Phuket Sandbox’s visitors survey showed 80% of respondents satisfied with the local people’s hospitality and 85% were happy with the SHA Plus certified hotels. They also rated the top five most satisfaction on: SHA Plus airport shuttle, booking service for SHA Plus airport shuttle, booking service for SHA Plus hotels, the overall quality of service at Phuket International Airport, and the health screening upon arrival in Phuket.
The survey was conducted by TAT between 11 July – 15 September, 2021. The 117 respondents were visitors from Israel (36), the USA (17), Germany (11), the UK (10), Switzerland (8), and others (i.e. Denmark, Norway, Belgium, Luxemburg, Qatar, Bahrain, and Singapore). About 80% of the respondents were 25-56 years of age.
Alongside the necessary health and safety measures in place for the visiting international travellers, Phuket’s vaccination programme as of 12 September has seen 92% of the local population had received their first vaccine dose, while 81% had completed the two-dose series. Phuket is also currently embarking on giving the third vaccine dose, or a booster dose.