flydocs will continue to provide Virgin Atlantic Airways with digital records management and technical services for its 37 aircraft fleet.
Staffordshire, UK - flydocs, an asset management solution provider for the aviation industry, announced a five-year extended agreement with its longest-standing partner, Virgin Atlantic Airways. Under the renewed agreement, flydocs will continue to provide the premium British airline known for its innovation and personalised customer experiences, with digital records management and technical services for its 37 aircraft fleet.
In addition to supporting the software and technical services, flydocs will also assist Virgin Atlantic Airways with its migration from Ultramain to TRAX as their M&E system to support a fully digital and paperless process.
Commenting on the enriched partnership, John Bowell, Chief Commercial Officer at flydocs said; “Being an early adopter of our digital records management and our first software client, it’s been a fabulous journey collaborating with Virgin Atlantic Airways since 2011, right from the removal of the Airbus A340-300 to supporting them with a new digital fleet of the Airbus A350 and A330neo. Customers are our key drivers as they add value to our offerings which is vital for our long-term success. With our personalised approach to help grow their software plans, we transform data into meaningful industry-standard formats to reduce time and cost in managing aircraft technical records. We take immense pride in being chosen as their asset solution partner of choice, as we continue to work together with Virgin Atlantic Airways to significantly meet the growing demands of the aviation sector. As we enter the next phase of our collaboration, we stand committed to delivering the highest levels of technical proficiency while maintaining superior quality standards.”
Lee Butterfield, Head of New Aircraft Programmes and Aircraft Asset Management, at Virgin Atlantic Airways said; “We continually introduce game-changing innovations into the aviation industry right from digitally transforming our airline to looking at technology from the customer’s perspective, we’re committed to delivering personalised experiences for our customers and always aim to consistently deliver innovative solutions for them. flydocs has been providing the most comprehensive solution to us with their pioneering approach to managing our maintenance record and aircraft transitions. This partnership will enable us to consistently generate significant efficiencies for Virgin Atlantic Airways.”