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Pannaphat Lapa, Resort Manager of V Villas Phuket on creating space for women colleagues to succeed

Pannaphat Lapa’s overall advice for women in hospitality is to focus on what you can control, and while you may not be able to change others’ actions or viewpoints, don’t be afraid to speak up to someone who can provide professional support to help address the issue at hand.

PHUKET – As a resort manager of V Villas Phuket, Pannaphat Lapa is using her influential position in hospitality to create space for mentorship and open communication, supporting the visions of other women on her team.

Lapa began her career as a hotel guest services agent, and quickly realized she possessed strong skills valued in hospitality such as adaptability, a desire to constantly learn new tasks, and a love of her industry. Now as a resort manager, Lapa believes that the business only succeeds when both the staff and the guests are looked after.

She understands the asset the women on her team are to both the company culture and the guest experience, so she prioritizes an open channel of internal communication. “By advocating for our female co-workers to be heard – making it a priority to learn from and listen to each other through presenting in key meetings and helping implement their ideas – we’re not only building up the self-confidence of women in hospitality, but also creating a better staff and guest experience.”

Lapa’s overall advice for women in hospitality is to focus on what you can control, and while you may not be able to change others’ actions or viewpoints, don’t be afraid to speak up to someone who can provide professional support to help address the issue at hand.

Co-Founder & Managing Editor - TravelDailyNews Media Network

Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.

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