NTUC LearningHub and NATAS have partnered to introduce Singapore’s first Certified Travel Professional (CTP) Programme, equipping travel professionals with essential skills for a dynamic market.
NTUC LearningHub and NATAS have joined forces to develop Singapore’s first Certified Travel Professional (CTP) Programme, a groundbreaking initiative designed to equip travel professionals with the skills needed to thrive in a rapidly evolving industry. This strategic partnership, solidified through a Memorandum of Understanding signed at the NATAS Travel Fair 2024, marks a significant milestone in the professionalization of Singapore’s travel sector.
The Certified Travel Professional (CTP) Programme is the first certification of its kind in Singapore’s travel industry, tailored for both new entrants and seasoned professionals. The programme’s comprehensive curriculum is designed to address the diverse needs of the travel workforce, with a strong focus on Sales and Marketing Strategies, Sustainability, Emerging Technology, and Service Experience Excellence. Through this initiative, NTUC LearningHub and NATAS aim to elevate the standards of service and innovation within the sector, ensuring that Singapore’s travel industry remains competitive on a global scale.
The three-year partnership between NTUC LearningHub and NATAS is set to redefine the landscape of professional training in the travel industry. By combining NTUC LearningHub’s expertise in workforce development with NATAS’ extensive network of travel agencies, the CTP Programme will play a crucial role in preparing travel professionals to meet the challenges of an increasingly dynamic market.
The programme features a structured learning path that includes a blend of core modules, general electives, and specialised electives. This approach allows participants to build a strong foundation in essential travel industry skills while also tailoring their learning experience to their specific career goals. Participants will complete three modules to achieve certification, with options to specialize in Corporate Travel, Leisure Travel, or a combination of both. The certification, issued by NATAS, requires recertification every 18 months, ensuring that professionals stay up-to-date with the latest industry trends and technologies.
This initiative not only supports the growth and innovation of Singapore’s travel sector but also aligns with NATAS’ broader strategy to enhance the overall quality and professionalism within the industry. By fostering a culture of continuous learning and adaptation, the CTP Programme will help create new roles and expand existing ones, tailored to the evolving needs of the market.
NTUC LearningHub’s CEO, Mr. Jeremy Ong, expressed the organization’s commitment to advancing the skills of Singapore’s tourism workforce, emphasizing that this partnership with NATAS reflects their dedication to fostering a resilient and innovative travel industry. NATAS President, Mr. Steven Ler, highlighted that the CTP Programme represents a new era of excellence for the sector, positioning Singapore as a leading global travel destination supported by a highly skilled workforce.
As the travel industry continues to navigate the complexities of the modern market, the CTP Programme is poised to become an essential tool for professionals seeking to enhance their careers and contribute to the long-term success of Singapore’s tourism sector. The pilot run of the programme is scheduled for March 2025, with NTUC LearningHub managing the modules and NATAS issuing the certifications. This initiative is expected to set a new benchmark for professional development in the travel industry, paving the way for a more dynamic and resilient future.
Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales. She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.
