The newly created role will oversee the development and execution of the Group’s commercial strategy while also taking executive responsibility for all aspects of Mandarin Oriental’s customer experience.
Cindy is no stranger to Mandarin Oriental, Singapore, having worked here in 2000 as a Guest Services Executive after completing her management traineeship with The Broadmoor in Colorado Springs.
During Jansen's office, he will continue to guide the hotel through unprecedented times by further optimizing the business structure with his acute business acumen.
Laguna Phuket destination hotels remain open as normal and operate in accordance with the stringent TAT Safety and Health Administration guidelines and its Group’s global SafeSanctuary protocols.
The highly-anticipated Bill Bensley-designed hotel invites travellers to relive the era of the Grand Opera while discovering the authentic essence of life in Hanoi’s historic Hoan Kiem district.
Hyatt expects to grow its Indian brand portfolio by more than 70% through 2023, with six new hotels set to open in 2021 across the Hyatt Regency and Hyatt Place brands.