Jetstar Asia will initially operate more than 200 weekly services in and out of T4, to and from key destinations in Southeast Asia including Bali (Denpasar), Bangkok, Jakarta, Kuala Lumpur, and Phnom Penh.
SINGAPORE – Ahead of Jetstar Asia’s relocation to Terminal 4 (T4) on 22 March 2023, the airline operated its first orientation flights from T4 yesterday. Jetstar Asia flight 3K766 from Manila arrived into Singapore at Changi Airport’s T4 at 00:40 on 22 February, while 3K761 departed from Singapore to Manila at 06:15.
The orientation flights saw 300 passengers experience first-hand, the end-to-end operations process including check-in, baggage drop and immigration clearance. Customers were notified by email and SMS that they were among the first Jetstar passengers to fly in and out of Changi Airport’s T4 before the official move.
Mr Geof Lui, Jetstar Asia Head of Flight Operations, said “Moving our operations from Changi Airport T1 to T4 requires meticulous planning and collaboration, and our team has been working hard to manage our systems, people and processes to ensure a seamless transition.
“These operational trials are critical for Jetstar Asia, Changi Airport Group and our partners to ensure that the kiosks, baggage- and cargo-handling systems are ready for use. The teams are also working closely with our ground handlers to ensure that our crew are prepared to safely manage transfer passengers between terminals so all our passengers enjoy a safe and enjoyable travel experience.
“In the coming weeks, a second orientation flight will be conducted to ensure our crew and teams are trained to manage the terminal move from day one.”
Mr Damon Wong, Changi Airport’s Group Senior Vice President of Airport Operations said: “We have been working very closely with Jetstar and our airport partners to plan for the airline group’s move to T4. Various trials at both the processes and systems level have been carried out over the past few months to familiarise all related teams with the airline’s requirements and ensure a smooth transition for Jetstar.
“We look forward to welcoming more of Jetstar’s passengers to T4 when the airline commences its operations at the terminal in March.”
Jetstar Asia will initially operate more than 200 weekly services in and out of T4, to and from key destinations in Southeast Asia including Bali (Denpasar), Bangkok, Jakarta, Kuala Lumpur, and Phnom Penh.
Jetstar Airways will also operate from T4 and continue to fly between Singapore and Melbourne up to six times a week with the popular route being operated by the Boeing 787 Dreamliner, carrying more than 200,000 passengers each year between the two cities.
Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor's degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales. She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.
