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Air India Express introduces New “Fare Lock” Service

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Air India Express launched a “Fare Lock” service letting travelers hold a fare for a week with a small fee to avoid price hikes. This is part of their efforts to give customers more control over travel planning.

Air India Express introduces its innovative “Fare Lock” service, designed to help travellers secure the lowest available fare and avoid higher airfares closer to departure if travel dates are undecided.

With this convenient new option, guests can now lock in a fare and secure their itinerary for any future date, holding the reservation at a lower fare for up to seven days by paying a nominal non-refundable fee.

Commenting on the launch, Ankur Garg, Chief Commercial Officer, Air India Express, said, “The new ‘Fare Lock’ service empowers our guests to make travel plans without the concern of rising fares. As an airline, we are committed to a customer-centric approach, and this service is another step in giving our guests control over their travel experience, allowing them to personalise it to their preferences.”

Air India Express, is a subsidiary of Air India and a part of the Tata group, operating over 380 daily flights, connecting 32 domestic and 14 international airports, with a fleet of 74 aircraft, comprising 46 Boeing 737s and 28 Airbus A320s.

Logged-in loyalty members booking on the airline’s website and mobile app get additional rewards and benefits, including exclusive discounts and special deals and up to 8% NeuCoins. In addition to loyalty members, students, senior citizens, SMEs, dependents, and members of the Indian armed forces can also get special fares and benefits on airindiaexpress.com. Air India Express recently introduced Xpress Lite fares enabling guests who prefer travelling without check-in baggage to make the most of fares which are lower than regular fares.

Air India Express, is a subsidiary of Air India and a part of the Tata group, operating over 380 daily flights, connecting 32 domestic and 14 international airports, with a fleet of 74 aircraft, comprising 46 Boeing 737s and 28 Airbus A320s.

George Diamantopoulos
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George, in his capacity as an intern, diligently oversees the flow of news, assists in the publication of content, and delves into the strategies of social media distribution. He is currently pursuing his studies in Business Administration at the Athens University of Economics and Business.

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