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Suvarnabhumi Airport’s security check and passport control zones get makeover

The improvement at Thailand’s main air hub will be carried out between 15 November and 5 January 2022 in such a way that it will not affect departure international passengers.

Suvarnabhumi Airport will make over the security check and passport control Zones 1-2 on the fourth floor of its passenger terminal as part of the on-going works to further enhance service quality. The improvement at Thailand’s main air hub will be carried out between 15 November and 5 January 2022 in such a way that it will not affect departure international passengers, said Mr. Kittipong Kittikachorn, General Manager of Suvarnabhumi Airport.

Under the improvement, the security checkpoint and international departure passport checkpoint Zone 1 (behind the Row A check-in counter) will serve first-class and premium passengers, aircrew and those in need of special assistance. On the other hand, the waiting area for passport check for international departure passengers at Zone 2 (Fast Track area) will be expanded. The renovation is due to start with Zone 1 that will be closed for service. Zone 2 will be closed for improvement after works at Zone 1 are done and re-opened for service.

Following the makeover of Zone 1, the number of passport check counters will be increased to 13, from six currently; the waiting area for passport check will jump to 348 square metres (SQM), from 80 SQM now; and the processing capability of passport checks boosted to 660 per hour from 232 people at the moment.

Meanwhile, the waiting area for security screening will be doubled to 114 SQM from 50 SQM now, with three X-ray machines being added to the two currently in operation.

​However, during the renovation of the security checkpoint Zone 1, Royal First Class and Royal Silk Class passengers and aircrew of Thai Airways International can make use of the Fast Track facility at Zone 2 instead temporarily. 

Mr Kittipong noted that the improvement of security check in the Fast Track area of Zone 2 is aimed at turning it entirely into a service area for security and passport control for only economy class passengers. Eight passport control counters will be added there to bring the total number to 28, while the waiting area for passport check for departure passengers in Zone 2 will be expanded by 260 SQM to 860 SQM to tackle congestion problems in the terminal.

Suvarnabhumi has coordinated with all relevant units such as the Airline Operators Committee Thailand (AOC) and airlines about the renovations of Zone 1 and 2 which would take 52 days. It was agreed that the improvement should not affect the service of departure passengers because the areas will be gradually closed at a time and there are other areas set aside for the service.

Even though the passenger traffic through Suvarnabhumi is rising following the government’s policy to re-open to international visitors on 1 November, the airport expects the international departures to be much less than the pre-Covid level.

​ Mr. Kittipong concluded that Suvarnbhumi Airport is committed to developing all aspects of services to increase the convenience of users.

It makes sure that every action it has been taken will not affect the service standard under the ‘New Normal’ travel patterns in accordance with the public health measures Covid-Free Setting.

Co-Founder & Managing Editor - TravelDailyNews Media Network

Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.

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