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Some changes in Skytrax ranking over Asia Pacific carriers

Much desired award of best world airline was again awarded to Qatar Airways while Korean Asiana took over from Singapore Airlines the second rank in Skytrax World Airline Awards.

BANGKOK- It could be a kind of Hollywood’s Oscar Ceremony. But instead of movie stars, paparazzi and glam, sobriety was best with Airlines CEO in dark suits, at least surrounded by the smiles of female flight attendants when receiving their award.

Every year, the much expected Skytrax World Airline Awards Ceremony unveils and crowns airlines’ efforts towards better service to their passengers. The Skytrax World Airline Awards were held at the Farnborough Air Show on 12th July 2012. And according to the choices of 28 million air passengers answering the company’s annual survey, the best airline in the world was once again the unbeatable Qatar Airways.

They were however some dramatic changes to most other awarded airlines. South Korean carrier Asiana moved to the second position of the world’s best airline while Singapore Airlines went down to the third position. Cathay Pacific holds firm its fourth rank while Thai Airways had to leave its 5th place to ANA All Nippon Airways. Thai carrier slipped to the 9th position in the survey. But it still remains ahead of Malaysian Airlines –number 10 this year up by two positions- and its Indonesian counterpart Garuda. Indonesia’s national carrier has seen the most remarkable improvement in its performance within a year, climbing from the 19th to the 11th position between 2011 and 2012. Meanwhile among Pacific airlines, Virgin Australia jumped from rank 32 to rank 12. Virgin Australia secured also awards for best airline and best airline staff service in the Australia-Pacific region.  By contrary, Qantas slipped from rank 8 to 15. Air New Zealand experienced also a dramatic fall from rank 7 to rank 17.

Carriers from the Middle East/Gulf areas continued also to collect awards. Etihad came in 6th position, Turkish Airlines in 7th position and Emirates in 8th position.

From China, where airlines service is still far from the standards of other Asian carriers-, best carrier was Hainan Airlines, which just entered the top 20 best airlines in the World. Eva Air from Taiwan as well as Korean Air appeared also in the top 20 list.

Asia Pacific had the highest number of carriers being awarded with 14 airlines on a total of 20.

Luc Citrinot

Luc Citrinot a French national is a freelance journalist and consultant in tourism and air transport with over 20 years experience. Based in Paris and Bangkok, he works for various travel and air transport trade publications in Europe and Asia.

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