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Scoot turns to Matchbyte for new customer mobile app

The app will offer greater functionality and speed, enabling the airline to quickly update and amend content and flows of native applications as well as skip traditional app store releases for minor updates.

Airlineratings.com’s three-time Best Low Cost Airline Asia/Pacific 2015-2017 Scoot, has appointed global travel software solutions provider Matchbyte to design and develop a new customer mobile app which is scheduled to be launched this summer.
 
The app will offer greater functionality and speed, enabling the airline to quickly update and amend content and flows of native applications as well as skip traditional app store releases for minor updates.
 
Matchbyte has been Scoot’s technology partner since inception in 2012, having developed its leading e-commerce platform, supporting over two million passengers each year. Most recently, Matchbyte assisted Scoot with its cut over from Navitaire’s SkySales platform to dotREZ, coupled with a redesign of its website.
 
The airline will be incorporating Matchbyte’s White Knight 2.0 technology, beginning with the introduction of a new staff travel portal and operational support systems at the airport in addition to the new customer apps.
 
2017 is shaping up to be an exciting year of growth for Scoot, which announced in November 2016 its intent to pursue a full integration with sister airline Tigerair (Singapore) under a single brand, Scoot.
 
Scoot’s Chief Commercial Officer Leslie Thng says: “Our partnership with Matchbyte is a long-standing one. We are looking forward to the launch of our new app which will offer our guests an increasingly personalised experience”.
 
Matchbyte CEO Dzulkiflee Taib says: “We are delighted that Scoot has re-affirmed us as its technical partner, with the development of this new app. We are confident that it will provide invaluable support to the airline as it continues to grow and will demonstrate the usefulness of incorporating up to the minute technology to maintain passenger satisfaction and loyalty”.

 

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Angelos is the news editor for TravelDailyNews Media Network (traveldailynews.gr, traveldailynews.com and traveldailynews.asia). His role includes to monitor the hundrends of news sources of TravelDailyNews Media Network and skim the most important according to our strategy. He currently studies Communication, Media & Culture in Panteion University of Political & Social Studies of Athens.

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