Asiana IDT and SITA after their agreement will deliver world-class solutions and customer services to airlines and airports in Korea and across Asia.
SEOUL – Asiana IDT, the IT service provider and affiliate of the Kumho Asiana Group based in Korea, announced on July 14 a partnership agreement with global travel technology provider SITA. Together the partners will deliver world-class solutions and customer services to airlines and airports in Korea and across Asia.
SITA is a specialist in air transport communications and information technology. This strategic partnership will see its extensive portfolio of solutions for passenger management, cargo, government, and communications and infrastructure services provided to Asiana IDT’s airline and airport customers. SITA’s technology solutions will be fully backed by the extensive regional expertise of Asiana IDT.
As part of the agreement all customers will also benefit from SITA Global Services. This 24/7 customer services organization is unique in the air transport industry having a single global team of 2,000 people spread across the world and available ‘on the ground’ for SITA customers.
Han Chang Soo, President and CEO of Asiana IDT, said: “This new partnership with SITA will allow us to provide our airline and airport customers with the perfect blend of Asiana IDT’s regional expertise and SITA’s renowned global solutions and delivery of world-class customer service. This is the ideal combination for Korea’s air transport industry which is looking to expand its international business and to operate on a global level.”
Ilya Gutlin, SITA President, Asia Pacific, said: “South Korea has a clear focus on developing its tourism industry so it is appropriate that SITA has partnered with Asiana IDT during the 2016-2018 Visit Korea Year program. Together we can support the airlines and airports of Korea to use world-class technology to transform the passenger experience and innovate for the future of the Korean air transport industry.”
Asiana IDT’s parent company, Kumho Asiana Group is one of the largest conglomerates in the Republic of Korea, with affiliated companies and subsidiaries in aviation, construction, transport, logistics, manufacturing, civil engineering, finance and leisure sectors. Subsidiaries in the aviation industry include Asiana Airlines, Air Busan, Asiana Airport and the new low cost carrier Air Seoul, which is due to begin operations over the coming months.
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