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Thailand Tourist Police Line official Account & sticker Line Lt.Change

The LINE app will expand the flow of communication, help provide travel news information and offer other related useful news information directly to tourists who are Line users.

Thailand’s Tourist Police Division has launched its Line official Account and Line stickers of Lieutenant Change under the Community Policing project, to enhance cooperation between tourist police and both Thais and foreign tourists and to provide travel news information via Social Media. 
 
The Central Investigation Bureau under the directive of Pol.Lt.Gen. Pongpat Chayapun, Commissioner of Central Investigation Bureau has tasked Pol.Major.Gen. Roy Inkapairoj, Deputy Commissioner of the Central Investigation Bureau, to create ‘the Community Policing Project through social media’, to build confidence in Thai tourism, focusing on two-way communication between government sector and people in tourism industries around the world as well as encouraging offensive crime prevention. The responsibility for the task was then forwarded to Pol.Maj.Gen. Apichai Ti-amataya, Commander of the Tourist Police Division to launch ‘Thailand Tourist Police Line Official Account and Line stickers of Lieutenant Change’ under the project of ‘Community Policing Project through Social Media’, on 9th September 2014, at Airport Operation Building, Suvarnabhumi.


 

Pol.Maj.Gen. Roy reveals that “The Community Policing project through social media was created to assist with the promotion of safety, peace and order in society.  It also showcases a unique collaboration between the government sector and tourists as a public relations initiative to help build a good image of Thailand. For foreigners the LINE App will provide news and information and offer a two way communication flow.  This is just another step in protecting people against crime.
 
The Tourist Police Division is a government sector under the Central Investigation Bureau (CIB) of the Royal Thai Police. Their mission is to provide services, to assist, and protect life and assets of tourists who visit Thailand as well as Thailand’s domestic tourists. This includes protection against crime that impacts on the Thailand’s tourism image, industry and tourist providers. The Tourist Police Division has already established Call Centre 1155 and other means of communication channels, including phone line, fax, SMS, email, web form, web chat, website, application and Facebook, to provide news information, assist tourists, receive complaints and exchange news information between the sector and both Thais and international tourists.  


 

The popular LINE messaging Application has around 480 million users world-wide and 29 million of those are in Thailand alone (as of statistics released in July 2014).  The Tourist Police Division has recognised the importance of this application and has lent its support to the Central Investigation Bureau (CIB)’s policy of Community Policing project in building tourist confidence. The LINE app will expand the flow of communication, help provide travel news information and offer other related useful news information directly to tourists who are Line users.  The ‘Thailand Tourist Police Line Official Account and Line stickers of Lt. Change’ of Tourist Police Division will further support these endeavours.
 
Pol. Maj. Gen. Apichai Ti-amataya, Commander of the Tourist Police Division said, “Thailand Tourist Police Line Official Account and Line stickers of Lt. Change’ was created in the effort that the Official Line Account would will help provide travel news information and other related useful news information through LINE messages and stickers.” 


 

“The ‘Lt. Change’ stickers would assist in expressing the users’ feelings to reduce the gap between tourist police, people and tourists. Moreover, a special activity would also be held solely for Line users, where both Thais and International tourists receiving news from the Tourist Police Official Line account would be able to participate in the chats. We’ll also be encouraging every user to start adding the division’s official account into their friend lists, in order to keep up with special events, soon to be announced.” , says Pol.Maj.Gen Apichai.
 
The Tourist Police Division is confident that the ‘Thailand Tourist Police Line Official Account and Line stickers of Lt. Change’ will allow them to get into contact with tourists directly, and will create a collaboration between tourist police, Thais and International tourists and help in lessening and preventing crimes against tourists. This will help make tourists feel safe as well as protecting their assets.  It will also give tourists a better impression of Thailand and help support a good image of the country, a key part of the Central Investigation Bureau (CIB)’s Community Policing project to build sustainable tourist confidence in Thailand” concludes Pol.Maj.Gen Apichai.
 
To prepare for the upcoming Asean Economic Community (AEC) and the increase in tourism to Thailand, the Department of Tourism says the tourist police initiative goes hand in hand with the tour guides and touring system guidelines that ensure industry operatives meet universal standards.

 

Photo caption (left to right): Mr.Phet Chan-charoen – Vice President of Customer Service Department,
Wg.Cdr.Suthirawat Suwannawat – Deputy General Manager of Suvarnabhumi Airport 
LinePol.Maj.Gen. Roy Inkapairoj – Deputy Commissioner of Central Investigation Bureau, 
LT. Arnupap Gaesornsuwan – Director-General of Department of Tourism,
Pol.Maj.Gen. Apichai Ti-amataya – Commander Tourist Police Division,
Mr.Boonserm Khunkaew – Director of General Affairs Division, 
Pol.Col.Nithithorn Chintakanon – Deputy Commander of Tourist Police Division
 
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